Manufacturing Industry

Ryerson transitions to new ISO standard. (Case Studies).(Ryerson Tull)

Quality, June, 2003

Ryerson Tull, a leading distributor and processor of metals, needed to transition its ISO process from a paper-based method to an online method that would automate and integrate its quality management system and allow the company to transition to the revised ISO standard.

With more than 30 ISO-certified facilities throughout the United States, the company was using a paper-based quality management system (QMS) that was cumbersome to manage and administer, and provided no visibility from a corporate perspective throughout the entire company.

"We realized we had to implement the technology that would streamline our processes," says Frieda Sarji, corporate ISO manager. "As the corporate ISO manager, I was assigned the task of selecting a system that could...

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