Manufacturing Industry
From Quality to Business Excellence
Quality Progress, March, 2004 by Straker, David
From Quality to Business Excellence Charles G. Cobb, ASQ Quality Press, 600 N. Plankinton Ave., Milwaukee, WI 53203, 2003, 264 pp., $32 member, $40 list (book).
From Quality to Business Excellence: A Systems Approach to Management presents a vision of the future of quality management. Cobb does this by considering a range of current methodologies to understand how they may work together.
The bulk of the book is extractions and discussions about well-known quality topics and systems, including ISO 9000, Baldrige, business process reengineering, total quality management, Six Sigma, balanced scorecard and enterprise resource planning. Popular and respected management texts are frequently referenced, such as Michael Treacy and Fred Wiersema's Discipline of Market Leaders and...
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