Manufacturing Industry

Service Sector Now Tops For ISO 9001 and 14001 Use

Quality Progress, November, 2005 by Anonymous

STANDARDS

The International Organization for Standardization's (ISO) newest survey reveals service sectors are now by far the biggest users of ISO 9001, the quality management system (QMS) standard, and ISO 14001, the environmental management standard.

The survey shows the situation at the end of 2004, which was the first full year after the three-year period allowed for transition to ISO 9001:2000. The worldwide total of ISO 9001 certificates issued was 670,399, an increase of 35% over the previous year and 64% over 2000, the year before the transition to the 2000 version of the standard began. Certificates had been issued in 154 countries compared to 149 at the end of 2003.

The 90,569 ISO 14001 certificates at the end of 2004 represent an increase of 37% over...

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