Manufacturing Industry
Get It Right
Quality Progress, March, 2006 by Glover, Jenny
Get It Right Ken lmler, ASQ Quality Press, 2006, 200 pp., $30 member, $50 list (book).
Get It Right: A Guide to Strategic Quality Systems is a smoothly written text designed for managers. It gives reasons why quality is an integral part of company strategy, ways it can add value to the company rather than be an add on and indications of possible routes for the company to follow a continuous improvement route. It's one of those books the author wanted and, since he could not find it, wrote himself.
The subject is a serious one: how to build in quality right from the earliest point and use it as a major tool for competitive advantage. This is something that needs managerial consensus, as it will inevitably affect the culture of the company and will probably mean revision...
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