Manufacturing Industry
Transformation to Performance Excellence
Quality Progress, July, 2007 by Brong, Jerry
Transformation to Performance Excellence Sandra Cokeley, Margaret A. Byrnes, Geri Markley and Suzanne Keely, ASQ Quality Press, 2007, 168 pp., $22 member, $36 list (book and CD-ROM).
Transformation to Performance Excellence: Baldrige Education Leaders Speak Out is a collection of questions and answers and success stories based on ideas specific to the use of the Malcolm Baldrige National Quality Award resources. It is a first person account of how those successes were delivered. The book is a quick read organized with an effective index with direct answers to specific questions from leaders using Baldrige award education criteria for the design and operation of education systems.
This reference book offers reports on how to use the Baldrige award's education criteria to...
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