Business Services Industry
LEADING EGDE : Customer Relationships
Marketing Magazine (Auckland), April, 2008
Brad Wilson, general manager of Microsoft CRM, recently visited New Zealand to support the launch of Microsoft Dynamics CRM 4.0. With increased concern over compliance around privacy, data storage and spam, the new software has some great new features designed to answer some of these challenges. Microsoft Dynamics CRM 4.0 helps manage and integrate information flows and most importantly it employs an easy-to-use and familiar environment just like Outlook, which integrates smoothly with Excel and Word documents. This means marketers can use CRM tools and data management tools as an extension of their desktop applications.
The highly flexible customer relationship management (CRM) system gives users the ability to create a holistic view of each customer, from initial contact...
Most Recent Business Articles
- Multiple criteria evaluation and optimization of transportation systems
- Multi-criteria analysis procedure for sustainable mobility evaluation in urban areas
- A two-leveled multi-objective symbiotic evolutionary algorithm for the hub and spoke location problem
- Multi-criteria analysis for evaluating the impacts of intelligent speed adaptation
- The development of Taiwan arterial traffic-adaptive signal control system and its field test: a Taiwan experience
Most Recent Business Publications
Most Popular Business Articles
- 7 tips for effective listening: productive listening does not occur naturally. It requires hard work and practice - Back To Basics - effective listening is a crucial skill for internal auditors
- FAS 109: a primer for non-accountants - Financial Accounting Standards Board's "Statement 109: Accounting for Income Taxes"
- Design a commission plan that drives sales - Sales Commissions
- Too Young to Rent a Car? - 25-years-old the minimum age for car renting - Brief Article
- LIFO vs. FIFO: a return to the basics
