Clerks Control Healthcare Access for Uninsured Patients, Study Finds.

AScribe Law News Service, May, 2004

Byline: University of Illinois at Chicago

CHICAGO, May 10 (AScribe Newswire) -- With no requirement for healthcare providers to care for uninsured patients seeking routine medical attention, frontline staff -- from clerks to insurance verifiers -- are the gatekeepers, deciding who is seen by the physician and who is turned away.

"Nonmedical personnel play a significant role in decisions affecting access to care for indigent patients," said Dr. Saul Weiner, assistant professor of medicine and pediatrics at the University of Illinois at Chicago College of Medicine, and lead author on the study.

In a study published in Medical Care, a leading journal in healthcare studies, Weiner found that at three medical centers in the Chicago area (one for...

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