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Customer Relationship Management
Magazine specializing in the improvement of customer service for all types of businesses. Aims to improve profitability by enhancing interaction with customers.
Customer Relationship Management
Most Recent Articles from Customer Relationship Management 
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Correction
Due to reporting and fact-checking errors, two companies in our 2009 CRM Market Awards (September 2009) were referred to incorrectly: IBM...
10/01/09 · More from publication -
Can You Create a Viral Hit?
AS IF THEIR IOBS aren't challenging enough, marketers are now taking on the added stress of trying to develop the next viral sensation, the...
10/01/09 by Myron, David · More from publication -
FEEDBACK
Intelligence in the Cloud GOOD INSIGHTS by Associate Editor Jessica Tsai on software-as-a-service business intelligence (SaaS BI) ("Intelligence...
10/01/09 · More from publication -
Final Steps Are Just the Beginning, The
A successful social media initiative merely opens up future possibilities IN PARTS ONE and two- "First Steps Are Always Critical," April 2009;...
10/01/09 by Goldenberg, Barton · More from publication -
You Are What You Measure
What do your measurements say about you? CAN WE measure how much has been written about metrics and measurements for customer relationships?...
10/01/09 by Arussy, Lior · More from publication -
Create Your Own Upturn
A shift from managing volume to managing relationships. FOR MANY companies today, reducing the cost of the back office - "doing more with less"...
10/01/09 by Rich, David · More from publication
Customer Relationship Management: Issues from 2009
Customer Relationship Management: Issues from 2008
Customer Relationship Management: Issues from 2007
Most Recent Business Articles
- Multiple criteria evaluation and optimization of transportation systems
- Multi-criteria analysis procedure for sustainable mobility evaluation in urban areas
- A two-leveled multi-objective symbiotic evolutionary algorithm for the hub and spoke location problem
- Multi-criteria analysis for evaluating the impacts of intelligent speed adaptation
- The development of Taiwan arterial traffic-adaptive signal control system and its field test: a Taiwan experience
Most Recent Business Publications
Most Popular Business Articles
- 7 tips for effective listening: productive listening does not occur naturally. It requires hard work and practice - Back To Basics - effective listening is a crucial skill for internal auditors
- FAS 109: a primer for non-accountants - Financial Accounting Standards Board's "Statement 109: Accounting for Income Taxes"
- Design a commission plan that drives sales - Sales Commissions
- LIFO vs. FIFO: a return to the basics
- Too Young to Rent a Car? - 25-years-old the minimum age for car renting - Brief Article
