Chain Leader

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Articles in February, 2003 issue of Chain Leader

• Firing up: Whiskey Creek Steakhouse readies a new prototype to lure franchisees. (Upstarts).
  by Zimmerman, Christine
• Bin there, done that: an urban wine bar prepares for expansion by tweaking its concept for the suburbs. (Upstarts).(BIN 36, Chicago, Illinois)
  by Littman, Margaret
• Service 2002: a special report.(survey examines level of customer satisfaction with restaurant service)(Industry Overview)
• Taking stock of 2002 sours hope for 2003. (On The Street).(Industry Overview)
• The crusader: Gerry Fernandez redirects the MultiCultural Foodservice & Hospitality Alliance from banging the drum to delivering results. (Human Assets).(Interview)
  by Crecca, Donna Hood
• Down to earth: Taco Bueno trades space-age prototype for a contemporary Southwestern look. (Restaurateur).
  by Bertagnoli, Lisa
• A fresh look at fast casual. (Market Forces).(fast-casual restaurants)(Brief Article)(Industry Overview)
• French evolution: Wally Doolin brings chain sensibility to la Madeleine by adding efficiency to the regional favorite's strengths. .(Company Profile)(Cover Story)
  by Bernstein, Charles
• The green-card effect: restaurants must let government know the importance of immigrants. (The Bernstein Perspective).(Editorial)(Industry Overview)
  by Bernstein, Charles
• Father figure: Chick-fil-A's Truett Cathy helps shape young lives. (Off The Clock).
  by Bernstein, Charles
• Getting serious: Captain D's uses a new branding strategy to show seafood lovers that it is the other fish in the sea. (Storyboard).
  by Littman, Margaret
• A burning issue: restaurants should be allowed to create nonsmoking policies for the good of their businesses.(Editorial)
  by Chapman, Mary Boltz
• As the table turns: dine-in guests spend more, ordering sides and drinks. (Traffic Trends).(Industry Overview)
  by Chapman, Mary Boltz
• Big Boy grows up: Big Boy Restaurants International wants to build on its brand equity. (Brand Tactics).
  by Farkas, David
• The flavor factory: Chef Bob Okura manufactures creative fusion of world flavors for The Cheesecake Factory. (Toque Of The Town).
  by Rogers, Monica