Business Services Industry

Zen Koan: what does a missing article look like?

Information Advisor, The, June, 2002

Users of major online vendors like Dialog, LexisNexis and Dow Jones Interactive/Factiva know that not only do these services regularly add new files but they remove them as well. There are many reasons why a database may be removed from an online service. The database creator may have ceased publication, usage may be too low or there may have been some contractual dispute or other problem between the database publisher and the online service.

Searchers have always needed to be careful about records that were omitted in supposedly complete full text databases. But today the problem has become more complicated. During the last several months, an increasing number of databases, complete journals, and individual articles have been removed from the major online...

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