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Industry: Email Alert RSS FeedMeasuring software product quality
Software Quality Professional, December, 2002 by Hendriks, Rob; Van Vonderen, Robert; Van Veenendaal, Erik
In practice, quality requirements of software products are often described in vague and general terms. As a consequence, it is difficult for test engineers to verify the quality of the software product against these requirements. This article describes a method used to identify the most important quality characteristics by means of a risk assessment, to define completion criteria, and to subsequently measure software quality characteristics using the ISO 9126 standard. The authors have applied this method, among others, during testing of copier/printer controller software at Oce Technologies, a Dutch developer and manufacturer of copying and printing equipment. Key words: completion criteria, ISO 9126, metrics, product quality, quality profile, risk analysis, testing
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