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Working Globesmart: 12 People Skills for Doing Business Across Borders
Quality Management Journal, The, January, 2003 by Halton, Anita
Working Globesmart: 12 People Skills for Doing Business Across Borders. Ernest Gundling. 2003. Palo Alto, Calif.: Davies-Black Publishing. 408 pages.
"The single greatest cause of difficulties in global business transactions is not lack of technical expertise, hard work, or good intentions-it is a lack of 'people skills' for relating successfully with counterparts from other countries and cultures," asserts Ernest Gundling, author of Working Globesmart. The number of people involved with global business has increased dramatically over the past decade, and now, with the advent of virtual teams, global people skills have become a necessity in many professions.
"When companies analyze the growth trends of the future, many of the greatest opportunities are not at home,"...
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