L&H appoints head of lending.(Leeds & Holbeck Building Society.)(Brief Article)

Financial Adviser, July, 2005

LEEDS & Holbeck Building Society will have a new head of lending, Yvonne Langley-Brook.

Ms Langley-Brook will be responsible for maintaining and improving customer service standards as well as for the effective and efficient processing of new mortgage applications to the society.

This will involve responsibility for all mortgage applications from branches, intermediaries, the society's call centre and the internet, from mortgage application to issuing the funds to customers.

Ms Langley-Brook joined Leeds & Holbeck from Lloyds in 1993.

She said: "I have been with the society for 12 years now and this is the most exciting challenge so far. I am really looking forward to reviewing and improving how we process mortgages so that our...

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