Business Services Industry

There are traits all great contractors share.(mind your business)

Snips, March, 2008 by Olsztynski, Jim

I periodically get calls from market researchers asking for industry statistics or for me to explain the HVAC industry.

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One of them recently asked, "What are contractors like?" My initial response was to ask a question in return: "Which type of contractor?" Then I explained that the industry harbors different kind of work specialists, each with different characteristics and concerns.

Later, in reflecting back on this conversation, I asked myself whether there might be some unifying characteristics among all of these different market sectors. After all, for the last 23 years I've been presiding over a magazine that attempts to appeal to a wide range of plumbing and mechanical contractors ranging from huge to tiny,...

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