Star student: Donald Berwick, 61.(Supplement)(Harvard Pilgrim Health Care)(Biography)

Modern Healthcare, September, 2007

No one has ever said no to me" was the quote attributed to the first person profiled in the first installment of Up & Comers 20 years ago. Cocky? Probably. Charismatic? Undoubtedly. It's the proverbial thin line.

The man who led the inaugural class of 1987 alphabetically stands out unequivocally as its leader today. Even 20 years ago, Donald Berwick, then 40, was championing the ideas that would eventually blossom into the Institute for Healthcare Improvement.

In the late '80s, the quality measurement expert, who worked for the Harvard Community Health Plan, an HMO based in Brookline, Mass., started pairing up hospital chief executive officers with leaders from other industries to try to glean how their quality best practices could be applied to...

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