Long, strange trip for Frontier: Airline eyes return to upright position after profitable quarter

ColoradoBiz, March, 2009 by Nora Caley

In an e-mail to employees, United's chief executive officer Glenn Tilton said, "The combined effect of high fuel prices in the first half of the year and hedge contracts in the second half drove a $2.9 billion increase in our expenses compared to 2007 fuel prices, masking improvements in every other area of our business." Tilton, a former oil executive with Chevron-Texaco, came to United in 2002.

"The weakest airline now in Denver is probably United," Boyd said. "They have no airplanes on order, no fleet plan, no long-term strategy."

Ted, United's discount product, ceased operations earlier this year. United is reconfiguring the 56 A320s in Ted's fleet, adding first-class seats. In January, the airline announced an additional 1,000 layoffs, then announced it would enter a partnership with Aer Lingus to fly from Washington Dulles to Madrid, starting in 2010.

Boyd said United is likely looking for a merger partner, "but no one wants to merge with them."

Meanwhile, Southwest is growing. When it returned to Denver in January 2006 after a 20-year absence, the airline flew 13 daily nonstop flights. In January 2009 it had 115 daily non-stop flights. It doesn't plan to continue the growth this year. "We will probably reduce capacity by 4 percent, which is a bit of a departure," Mainz said.

Although passengers complain about the non-reserved seating policy, South-west is still strong. "They have the cash, the aircraft, the employees, and they have everything it takes to pretty much gain control of most markets in the country," said Schenk, the airline consultant.

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Mainz says Southwest plans to continue its "Want to get away?" ads to attract leisure travelers, and the "No Hidden Fees" ads to attract business travelers. The airline is testing Wi-Fi equipment for passengers who want in-flight Internet access.

United offers no specifics about its Denver plans. "Denver continues to be an important hub to United, and we look forward to remaining a part of the community here," spokesman Jeff Kovick said.

As for the rest of Denver aviation, DIA is still talking about its Ascent to Asia campaign, its ongoing effort to attract air service to Japan, China or Korea. "We have been talking to a number of different Asian airlines for a number of years," Cannon says. "Air service doesn't happen overnight." He says there are still plans to build a hotel and expand Concourse C, but those plans are on hold.

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Frontier hopes to emerge from bankruptcy soon. "The process now depends on attracting an equity partner or plan sponsor for our exit," Young says. "The sooner we can attract an investor, the sooner we can start the process of going through the bankruptcy court process for emerging."