Business Services Industry
MPC COMPUTERS NOTEBOOKS TOP CUSTOMER SATISFACTION STUDY.
PC Business Products, April, 2008
MPC Computers, a wholly-owned subsidiary of MPC Corporation (AMEX:MPZ) received a first place ranking in a recently released report on customer satisfaction among corporate users of notebook computers. The report, Corporate IT Buying Behavior & Customer Satisfaction Study: Notebooks is based on a fourth quarter 2007 survey of 648 IT managers conducted by Technology Business Research, Inc. (TBR).
The survey, which includes questions about manufacturer delivery times, phone support, replacement parts availability, repair time, hardware quality, ease of doing business, product design and overall satisfaction, covers products from MPC/Gateway, HP, Lenovo, Toshiba, and Dell. For the second consecutive quarter, MPC/Gateway ranked number one -- a position it shares...
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