GSA CONTRACT AWARDED TO SAIC TO PROVIDE CALL CENTER SUPPORT SERVICES TO FEDERAL CUSTOMERS.(Government Activity)

Federal Computer Market Report, March, 2000

Science Applications International Corp. (SAIC) has been awarded a contract by the General Services Administration (GSA) to provide telephone and Internet customer contact products and solutions to federal customers. The contract has a ceiling value of $100 million and a performance period of five years.

SAIC's Technology Applications Group will work closely with the GSA's Center for Emerging Technologies to provide call center solutions. The contract was awarded by and is managed and administered by the GSA Federal Technology Service (FTS).

"Our new GSA FTS contract provides SAIC with an important vehicle to continue providing high quality call center support services to the federal government," says Dr. James Weatherbee, SAIC corporate vice...

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