DUTCH SNT GROUP EUROPEAN LEADER IN CALL CENTRE MANAGEMENT.(Company Business and Marketing)

Tech Europe, July, 2001

The Dutch company SNT will become the European leader in the management of call centres, following the acquisition of the activities in the sector of the Dutch telecommunications group KPN, and the French computer group Atos Origin. SNT announced on July 17 that it was to acquire KPN's call centres and associated services - organisation of tele-conferences on the telephone or the Internet, assistance to subscribers, training in client relations techniques - for Euro 180 million.

SNT will pay KPN in convertible shares, leaving the Dutch operator with a 51% stake in SNT. In the same statement, SNT announced that it would also be acquiring the specialist client management call centres operated by the French group Atos Origin. This deal will be conducted in three...

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