Business Services Industry

Keeping good employees in times of 4% unemployment: money helps, but it doesn't top the list of why good people stay.(BETTER BUSINESS BUREAU)(employee retention strategies of firms)

Wenatchee Business Journal, January, 2007 by Quintrall, Jan

I was sitting in my office after what I thought had been a standard staff meeting. We reviewed some challenges we were facing, comments from the board on assorted subjects and next steps to take regarding projects. Pretty run of the mill topics in our office culture.

As the afternoon unfolded, at least half the staff wandered in and thanked me. They all had different things to say, but the common thread was, "thanks for letting us know what is happening."

Wow, you mean there are companies who do not share vision, problem-solving and such with the rank and file? Hmmm. I started to ask questions, and some responses were not so much surprising as affirmative.

Employees want to know what is happening and they want to offer suggestions, ideas and...

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