Business Services Industry
Parks Associates Survey Finds Dialup Is Fine. (Market Intelligence).(Statistical Data Included)
XDSL News, November, 2001
According to a Parks Associates survey of 2,500 households, nearly 75 percent of dialup Internet subscribers are content with the quality of their Internet service. This is bad news for high-speed providers who are trying to convince customers to switch to broadband.
"The greater part of new broadband subscribers in the next few years will be households currently using dialup or narrowband Internet service," said Michael Greeson, senior analyst and director of broadband research for Parks Associates.
"Broadband service providers are banking on an increasing number of these subscribers becoming frustrated with dialup service, which makes broadband seem more compelling. But if dialup customers remain pleased with the quality of Internet service at $15 to...
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