'Personal' Banking Back At PNC

Bank Technology News, July, 2003

This has been a heady time for banking, filled with both great promise and great danger. No other industry has faced such complex changes in its traditional business model in such a short time. It started with sweeping deregulation, followed by a tide of consolidation that swept the industry. No longer were banks just places where customers deposited paychecks or secured the occasional home or auto loan. Banks were becoming financial service supermarkets where virtually any of their customer's personal, home or business financial needs could be provided.

Ironically, for once, regulatory change outpaced technological change. While banks were suddenly able to provide financial services once barred by regulation, their existing technologies were relics of the previous...

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