Financial Services Industry
Industry: Email Alert RSS FeedWireless Processing: Primerica Goes Wireless In The Field
Bank Technology News, October, 2005 by Michael Sisk
When it comes to a new product rollout, any IT group would savor the kind of success that Primerica Financial Services has recently had.
At a company conference in June, Primerica officials introduced new wireless software that the IT staff had written to run on the Palm handheld device, which most agents already used to offer quotes to customers. The new software promised insurance agents they could complete applications with their customers, eliminate paperwork back at the office and, here's the kicker, pay them their commissions faster. By August, no less than 22 percent of all insurance applications at Primerica were done via the Palms, with September tracking close to 30 percent.
"At the top 20 offices that use the application, the percentage of wireless...
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