Risk Management: Due Diligence That Evolves With Clients

Bank Technology News, April, 2007 by John Adams

Business intelligence technology, which gives business executives a clickable view of their entire enterprise thanks to the power of data mining, is now being used to assess customer risk-and to track that risk over time.

Institutions on both sides of the Atlantic, such as BB&T and Fortis, are implementing the technology to better track the credit and security risk profiles of their clients to control costs and losses and deploy capital more intelligently-thus boosting financial performance. At the core, the effort is about IDing those customers that require a bit less attention from those that need more. "As the competition gets sharper, you've got to get smarter," says Mike Stevens, manager of credit risk analytics for BB&T. "And understanding your data is the key to...

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