Financial Services Industry
Industry: Email Alert RSS FeedOnline Security: “Best-in-Class” Firms Show Value of Security
Bank Technology News, February, 2008 by Anthony Malakian
It’s no secret that online customers want to feel secure but don’t want safeguards that impede their online experience. As challenging as this demand is, the best-in-class companies are by and large delivering, though a report from Aberdeen Group finds there’s still room for vast improvement.
Online security continues to be a vexing issue. There were 88,055 unique phishing attack reports in the third quarter of 2007, up 14 percent from the previous quarter, according to the Anti-Phishing Working Group. Companies see this significant threat, but also recognize an opportunity to deepen relationships with customers by increasing or sustaining their account holder’s confidence.
The report ranked companies from various industries engaged in online financial transactions...
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