Financial Services Industry
Industry: Email Alert RSS FeedBank One: Okay, but still a way to go
US Banker, January, 2001 by Joseph C. Duwan
Most analysts agree that Bank One appears to be on the right track. But Joseph C. Duwan of New York-based Keefe, Bruyette & Woods lays out why. Duwan's analysis, following a meeting last month with senior management, not only spells out what he thinks Bank One is doing right under CEO Jamie Dimon, but also sheds light on what went wrong under his predecessors. It also shows the kind of added value that can be provided by an analyst in this age of full and general disclosure.
Following is an edited version of Duwan's report: We met with CEO Jamie Dimon and the heads of credit card, commercial banking and investment management. The company is clearly on the right track. Jamie Dimon is asking the right questions of the business heads and driving them to focus on customers....
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