Financial Services Industry
Industry: Email Alert RSS Feedjournal Reader Question No. 2
Credit Union Journal, The, July, 2004
We are a credit union that proudly serves a labor union membership. Could your technology panel tell us how much work, including that which is subcontracted, has been outsourced overseas, if any? What about tech support calls-where do those go?
Todd P. Zerbe, COCC
COCC is an American company that performs all of its work-support and development-in the United States. Our support staff is based in Avon, Conn.; Boston, and in Rochester, N.Y. Our development staff is based in both Avon and Rochester.
Our software vendor-partners are also American companies and to the best of our knowledge have not outsourced overseas.
Gary Daniel, Open Solutions Inc.
Open Solutions integrates technologies from many U.S.-based vendors and some of them utilize...
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