HSBC to set up Philippines call center for global operations

0 Comments | AFP, April, 2004

MANILA (AFP) — British financial giant HSBC Group is to establish a call centre in the Philippines to handle processing and customer service for its worldwide banking operations, HSBC Philippines chief Warner Manning said.

HSBC, which already has group service centers in India, Malaysia and China, will initially hire 500 people for the Philippine operation, which will be set up at the Northgate Cyberzone in the southern outskirts of Manila.

The project will involve the investment of "several million" US dollars, bank officials said at a press briefing Tuesday.

"Our decision to open a group service center in Manila reflects our long standing commitment to the country and our confidence in its prospects," HSBC Philippines chief executive officer Warner Manning...