More flights cancelled as Heathrow bag mountain grows

0 Comments | AFP, March, 2008

LONDON (AFP) — British Airways Chief Executive Willie Walsh said Monday that he was "bitterly disappointed" that the airline's new flagship terminal at London Heathrow had not been as successful as expected.

Walsh insisted, however, that Terminal Five was a "fantastic facility," adding that estimates of the luggage backlog had been overblown and that the airline would begin returning thousands of bags from Tuesday.

The turmoil at the terminal continued Monday, however, as BA cancelled dozens more flights and ministers, including Britain's foreign secretary, slammed the chaos that has engulfed the multi-billion-pound facility.

"I remain very confident that Terminal Five will deliver," Walsh told Sky News.

"It is a fantastic facility, we can make it...