Where Outsourcing Is Academic

CIO, October, 2006 by Laurianne McLaughlin

Almost every CIO grapples with the question of how much to outsource. John Bielec, CIO of Drexel University, helps CIOs answer that question—and in doing so, drives new revenue for the school. Drexel now serves as an IT outsourcer (for example, delivering course management software and SAP academic software) to approximately 50 colleges in the United States and United Kingdom.

The program gives small colleges (typically those with 2,000 students or fewer) access to the IT resources, processes and services of a larger university—including Drexel’s data center and access to the 2GB Internet2 research network. For four of the colleges, Drexel’s Office of Information Resources and Technology runs the whole IT show, from course registration to payroll. “Our arrangement is...

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