As hotel guests, here's what we love -- and loathe

0 Comments | USA TODAY, July, 2007 | by Kitty Bean Yancey

Thin walls, partiers and construction sounds really tick off hotel guests.

Noise was the No. 1 complaint in the 11th "North America Hotel Guest Satisfaction Survey," released this week by J.D. Power and Associates.

Room cleanliness was the No. 2 problem encountered by 47,634 travelers queried about a recent hotel stay, followed by hotel/room maintenance, room smell and staff attitude. Other findings:

*Top chains in overall satisfaction were Ritz-Carlton (luxury), Embassy Suites (upscale), Hilton Garden Inn (mid-scale full service), Drury Inn & Suites (mid-scale limited service), Microtel Inns & Suites (economy/budget), Homewood Suites (extended stay). Hilton Garden Inn and Microtel topped their segments for the sixth year in a row, says Linda...