Airpost check-in

0 Comments | USA TODAY, February, 2008 | by Roger Yu

SEATTLE

More Alaska self-service kiosks open

Alaska Airlines opened a second cluster of self-service kiosks and bag drop-off pods at Seattle-Tacoma. It's another step toward Alaska's goal of overhauling its check-in procedures. The Seattle-based carrier is spending $18 million to renovate its ticketing lobby at Sea-Tac in three phases. Each phase consists of a cluster of 11 kiosks and 16 bag-drop pods. The last will open in the summer.

The new check-in setup directs customers of Alaska and Horizon Air, an Alaska subsidiary, to use the kiosks to print boarding passes and tags for checked luggage. Passengers then carry the luggage to nearby drop-off pods for ID checks and bag-tagging by agents. The new lobby design has cut average check-in time by...