American Nurses Credentialing Center Pathway To Excellence™ Program: addressing meeting the needs of small and rural

Online Journal of Rural Nursing & Health Care, Spring, 2009 by Angeline Bushy

Recently while attending the National Rural Health Association 32nd Annual Conference held in Miami Florida (May 5-8, 2009) I became aware of an important quality initiative offered by the American Nurses Credentialing Center at the organization's exhibit: http://www.ruralhealthweb.org/. The program was developed by Texas Nurses Association to address the concerns of rural nurses; but, recently was purchased by the ANCC.

In 2003, the Texas Nurses Association (TNA) began work to positively affect nurse retention by improving the workplace for nurses and established the Nurse-Friendly[TM] designation of Texas Nurses Association: http://nfp.etxahec.org/. Well known name among rural nurses, Mary Wainwright, MSN at the East Texas Area Health Education Center (ETAHEC) played a leading role in developing, implementing and disseminating information about this Texas initiative: http://www.easttexasahec.org/.> The Nurse Friendly Program[TM] was partially funded with a five-year grant from the U.S. Health Resources and Services Administration (HRSA). The goal of this program was to improve both the quality of patient care and professional satisfaction of nurses working in rural and small hospitals in Texas. The first Nurse-Friendly[TM] hospitals were designated in May 2005.

From its inception TNA received many inquiries from other states about expansion of Nurse-Friendly hospital designation. TNA sought to transfer the program to a robust, collegial organization that could build on the program's success, while assuring the program's integrity as it was made available to facilities nationwide. Subsequently, from ANCC's perspective, the high quality and superb reputation of the Texas Nurses Association Nurse-Friendly [TM] program made it a perfect addition to ANCC's existing portfolio of credentialing activities and complimented the existing Magnet Hospital[TM] program. In 2007 ANCC acquired Nurse-Friendly designation of the Texas Nurses Association. Recently, in re-launching the Nurse-Friendly[TM] hospital designation to a national audience, ANCC renamed the program, as the Pathway to Excellence Program[TM]: http://nursecredentialing.org/Pathway.aspx.> The Pathway to Excellence designation is granted to a facility based on the confirmed presence of characteristics known as "The Pathway to Excellence Criteria". Based upon expert input and nursing literature, the Pathway to Excellence Standards represent qualities that both nurses and research evidence support as being important to the provision of the highest quality of patient care, nursing practice, professional development and job satisfaction, thereby encouraging retention of nurses. The following practice standards may be utilized to develop policies and processes that demonstrate a commitment to a practice environment consistent with providing excellent patient c are and raising job satisfaction among nurses (ANCC, 2008, p.6).

* Control of nursing practice

* Safety of the work environment

* Systems exist to address patient care concerns

* Nurse orientation

* Chief nursing officer

* Professional development

* Competitive wages

* Nurse recognition

* Balanced lifestyle

* Exemplary intradiscipline collaboration

* Leadership accountability

* Quality initiatives

According to Susan Sportsman PhD, RN, President of the Texas Nurses Association and Dean of the College of Health Sciences and Human Service at Midwestern State University (Wichita Falls, TX) (ANCC, 2008, p.6):

   The Practice Standards--which include strong nurse leadership,
   control of practice, and safety in the work environment for nurses
   and the patients for whom they advocate--are important components
   in providing quality patient care and nurse job satisfaction. When
   hospitals utilize the research-identified Practice Standards in
   their policies and practices they demonstrate a commitment to a
   practice environment that is consistent with quality patient care
   and nurse retention.

The above criteria are integrated into operating policies, procedures, and management practices of all Pathway to Excellence-designated healthcare organizations. For an organization to earn the Pathway to Excellence designation, it must successfully undergo a thorough review process that documents foundational quality initiatives in creating a positive work environment--as defined by nurses and supported by research. Nurses in the organization verify the presence of the criteria in the organization through participation in a completely confidential online survey.

Recommended Preliminary Organizational Self-assessment

The first step in pursuing recognition as a Pathway to Excellence healthcare organization is an Organizational Self-Assessment. This assessment must be deliberate and honest if it is to serve as an organizational measure of whether or not to pursue the Pathway to Excellence designation. Specific guidance on the following Self-Assessment checklist can be found in the Pathway to Excellence Manual (ANCC, 2008; 2009).

* Are all members of the nursing staff actively engaged in and aware of the Pathway to Excellence application?


 

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