Beneficiary Survey-Based Feedback on New Medicare Informational Materials

Health Care Financing Review, Fall, 2001 by Lauren McCormack, A., Steven Garfinkel, A., Judith Hibbard, H., Kerry Kilpatrick, E., William D. Kalsbeek

We still do not know whether beneficiaries have sufficient understanding and adequate decisionmaking skills to make informed choices. This is a major concern as beneficiaries are asked to make complex choices among an expanded array of options and are given a greater volume of information to support those choices.

Improving decision support systems for beneficiaries is an enormous challenge and better informational materials are one step in that direction.