Free audio lecture for ACPE members—how to give negative feedback

Physician Executive, May-June, 2005

In a half-hour audio lecture, Tim Keogh, PhD, professor at Tulane University, provides helpful tips on how to give negative feedback. Here are a few examples:

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Negative feedback should be given in a respectful manner close to the time of the event. Privately, in your office, describe the one behavior that is unacceptable and the desired change.

Begin by asking--have you had a chance to look over the information I sent you describing what we are going to talk about? The only acceptable answer is yes.

Visit www.acpe.org and click on the Took Kits icon to access the free audio lecture.