GRIC Communications Names Former AT&T Executive Senior Vice President of Marketing and Business Development; Kristin Steinmetz to Lead GRIC's Efforts to Expand IP-Based Services - Company Operations

Cambridge Telcom Report, August 30, 1999

GRIC Communications, Inc., the leading provider of value-added Internet services for service providers (ISPs, telcos and emerging carriers), announced Monday that it has named Kristin Steinmetz Senior Vice President of Marketing and Business Development.

Ms. Steinmetz will lead the strategic development and execution of all GRIC's marketing efforts.

"We are delighted to have someone with Kristin's experience and telecom savvy heading up our marketing efforts," said Dr. Hong Chen, GRIC's President and CEO. "She is well known, respected and connected in the telecom industry, and we're confident that she'll be invaluable in advancing GRIC's market position as a leading provider of value-added IP services."

Ms. Steinmetz brings to GRIC 20 years of experience in marketing, strategic and business planning, sales and sales management for both global corporate organizations and start-up enterprises in a diversity of industries including telecommunications, Internet, data, financial services, consulting and hospitality. Prior to joining GRIC, Ms. Steinmetz served as Vice President of Global Services at AT&T where she managed over $1 billion in sales revenue generated by the company's largest global business customer segment. Previously, she was Vice President of Consumer Marketing and led AT&T's Pacific Region Consumer Marketing Group, which marketed services to over eight million customers. Earlier, she was the Vice President of Strategy and Business Planning, reporting to AT&T's president, and was responsible for helping reposition AT&T as a global multi-service provider.

Earlier in her career at AT&T, Ms. Steinmetz was Vice President of Strategy and Business Planning for AT&T's Universal Card Services. She succeeded in establishing the division as the world's second largest credit card issuer with $6.6 billion in assets and 16 million customers. Prior to AT&T, Ms. Steinmetz was a senior management consultant with Edgar, Dunn and Company, a financial services and telecommunications consulting firm.

Ms. Steinmetz holds a B.S. in Zoology from UC Berkeley and an MBA from Cornell University. She will meet with customers and the press in New York City, August 23-25, 1999 at Telecom Business where GRIC is an exhibitor.

GRIC Communications, Inc. empowers ISPs, telcos and emerging carriers to deploy and manage multiple Internet services on a global scale. Combining state-of-the-art technology - GRIC CSP - with its seamless, managed global Alliance Network, GRIC delivers worldwide access and termination for IP telephony (voice, prepaid, fax), IP roaming, and corporate secure remote access (VPN). Through the 450-member Alliance Network, GRIC serves 38 million dial-up and millions of corporate users using 4,000 dial-up POPs in 145 countries, over 100 VoIP gateway servers, 40 store-and-forward fax hubs, and six regional quality of service centers. GRIC was founded in 1994 and has received $48 million in private funding. The company is headquartered in Milpitas, Calif. and has offices in the U.S., Asia and Europe. FMI: http://www.gric.com.