Global Crossing Telecommunications Unveils Extranet for Agents and Partners; Web-Based Tool Offers Partners Assistance To Better Serve Customers - Company Business and Marketing

Cambridge Telcom Report, April 3, 2000

Global Crossing Telecommunications, Inc., a subsidiary of Global Crossing Ltd. (Nasdaq: GBLX), which is building and operating the world's most advanced global IP-based fiber optic network, Monday announced enhancements to its Partners Program.

The program, offering agents, systems integrators, consultants, and value added resellers (VARs) the opportunity to provide Global Crossing's integrated communications solutions to their customers, now features an exclusive Partners Extranet that combines the convenience of the Web with the quality of the Global Crossing Partners Program (www.globalcrossing.com/partners).

Partners benefit from 24 hours-a-day, seven days-a-week access to this exclusive new extranet which provides online contract forms, order forms, capability presentations, and FAQs. Other Web-based tools available include product and pricing information, customer service letters, network design schematics, proposal support and partner reports.

"Global Crossing's Partners Program already has the critical basics in place in the form of pricing, provisioning, and payments. With the implementation of our Web-based tools, our partners can now provide an even more comprehensive level of service to their customers," said Jeffrey Gold, President of Alternate Channels for Global Crossing. "Our partners can fulfill their customers' datacentric communications needs more effectively using this tool we've designed to provide them with a competitive advantage."

The partner program boasts a precise compensation arrangement, with comprehensive systems for accurate reporting, an industry-leading service level agreement that provides guaranteed customer satisfaction and unmatched partner support with online training and retention assistance. In addition, partners will be able to manage their Global Crossing services from their desktop with uCommand, Global Crossing's Web-based network management tool that enables real-time service management.

Global Crossing Partners offer their customers integrated data solutions designed to bundle seamlessly with Global Crossing's local and long distance communication services. Global Crossing's expansive state-of-the-art, worldwide fiber optic network enables its partners to offer a wide range of reliable broadband networking solutions and to extend premier service to their clients.

Authorized Global Crossing partners agree to endorse Global Crossing services. Partners receive commissions based on their net sales of eligible Global Crossing services.

Global Crossing will feature its Partners Extranet and integrated telecommunications solutions at the Agent Conference and Expo 2000 at the Venetian in Las Vegas, NV, March 26-28, booth No. 315.

Global Crossing Telecommunications, Inc. is a wholly-owned subsidiary of Global Crossing Ltd. (Nasdaq: GBLX) and one of the leading providers of integrated communications solutions -- including Internet, IP and data applications, long distance, local telephone and conferencing -- to business customers. Global Crossing Telecommunications utilizes the Global Crossing Ltd. worldwide fiber optic network. Global Crossing Telecommunications has 50 offices in 26 states with principal offices in Rochester, New York.

Global Crossing Telecommunications, Inc. is a wholly-owned subsidiary of Global Crossing Ltd. (Nasdaq: GBLX) and one of the leading providers of integrated communications solutions -- including Internet, IP and data applications, long distance, local telephone and conferencing -- to business customers. Global Crossing Telecommunications utilizes the Global Crossing Ltd. global fiber optic network. Global Crossing Telecommunications has 50 offices in 26 states with principal offices in Rochester, New York. Global Crossing Ltd. (Nasdaq: GBLX) is building, and offering services over, the world's first global fiber optic network with 101,000 announced route miles, serving five continents, 27 countries and more than 200 major cities.

The Global Crossing Network and its telecommunications and Internet product offerings will be available to over 80% of the world's international communications traffic. Global Crossing hosts more than 300 of the top Internet brands at its web hosting division, GlobalCenter. Among the brands are some of the largest and most densely trafficked sites on the Web. Global Crossing's operations are headquartered in Hamilton, Bermuda, with principal offices in Los Angeles, California; London, England; Morristown, New Jersey; Rochester, New York; and Miami, Florida. Visit Global Crossing at www.globalcrossing.com on the Web.