IBM's NUMA-Q Server Group Adopts Eloquent's Rich Media Solution To Expedite Worldwide Field Communications - Company Business and Marketing

Cambridge Telcom Report, April 3, 2000

Eloquent, Inc. (Nasdaq: ELOQ), the leader in Web-based rich media business communications solutions, announced Tuesday that IBM's NUMA-Q Server Group, the leader in scalable Intel-based server solutions for e-business, is using Eloquent's rich media business communications solutions to improve the ease-of-use and effectiveness of its global field force communications.

"Eloquent's solutions make the delivery of complex product and business strategy information simpler and more engaging than any other alternative we've found," said Linda Flanders, Manager of Learning Technologies for IBM's NUMA-Q Server Group. "Eloquent's communications can reach a large audience at one-tenth of the cost of face-to-face meetings--and do it in a way that fits naturally into both the routine and the learning style of each individual we want to reach."

IBM's NUMA-Q division is rolling out a new series of programs delivered in Eloquent's rich media format--synchronized video, audio, text and graphics. Each program presents specific product or strategy information to IBM sales and services professionals worldwide. Eloquent's advanced navigation features enable users to find the exact information they need quickly--as well as to pause, bookmark, and resume each session at will--so they can effectively use even small periods of available time in their schedules.

"Eloquent's rich media communications solutions have revolutionized the way companies communicate in the Internet era," said Jane Beule, Vice President of Marketing, Eloquent, Inc. "As IBM's success clearly demonstrates, Eloquent helps companies win the battle against complexity and cost when communicating important information on a global scale."

The NUMA-Q division of IBM's Server Group is the leader in scalable Intel-based server solutions for e-business. IBM NUMA-Q platforms and services are optimized for the scalability, availability and manageability requirements of large and rapidly growing e-business infrastructures. There are more than 10,000 IBM NUMA-Q installations worldwide, including some of the world's largest and most sophisticated business intelligence, CRM and ERP environments. For further information about IBM NUMA-Q phone (503) 626-5700 or (800) 257-9044 or visit our web site at http://www.ibm.com/servers.> Eloquent (Nasdaq: ELOQ) is the leader in Web-based rich media business communications solutions. Eloquent products and services quickly and effectively transfer knowledge to large audiences over the Web using synchronized on-demand video, audio, text and graphics. Eloquent solutions improve an organization's ability to deploy knowledge quickly. They reduce time-to-market, increase customer satisfaction, and enable on-demand strategic communications that drive top-line performance--at a fraction of the cost of traditional methods.

Eloquent's full service solution offering includes Web-based player and server software, content production facilities, content and application hosting, and a complete professional services offering. Eloquent's open architecture integrates easily with industry-leading technologies, enterprise applications, and other digital content. Eloquent's worldwide customer base includes over 2 million users across more than 180 companies. FMI: www.eloquent.com.