Singapore Telecom Launches Voice Portal in Asia; Phone Service Powered by SpeechWorks; Singapore Telecom Mobile Customers Use Voice to Get Free Information Over Any Phone - Brief Article

Cambridge Telcom Report, March 27, 2000

SpeechWorks International, Inc., the leading provider of conversational speech recognition solutions for e-business, Tuesday brought the power of speech to Singapore Telecom customers with InfoDial. Offered by SingTel Mobile, InfoDial is a voice portal that allows customers to use spoken commands and receive Internet-based content from any Singapore Telecom mobile phone, at any time. It includes speech recognition technology from SpeechWorks that understands Asian English. Singapore Telecom is one of Asia's largest companies.

SpeechWorks leads the industry in providing speech recognition technology for voice portals, free services that are akin to web portals like Yahoo! but allow callers to navigate content and obtain news and other information from any of the world's 1.5 billion telephones, simply by speaking. With InfoDial, SingTel Mobile customers can call 9676.3333 in Singapore and ask for a variety of free services including:

--Stock Quotes: Stock Index, Top Gainers/Losers and more;

--Finance: Latest financial news;

--News and Information: Business news, sports results, latest weather reports, traffic conditions and lottery results;

--Leisure: Movie, sports facilities and country club listings;

--Government Services: Out-dial to all government offices;

--Hospital Services: Out-dial to all hospitals in Singapore;

--Transportation: Flight times and confirmation from major airlines including Singapore Airlines, British Airways, Qantas and United Airlines.

"As mobile phones become the device-of-choice for busy people around the world, voice portals are a natural extension of business-to-business and business-to-consumer content," said Steve Adams, vice president, international, SpeechWorks. "Like our U.S. customers who have brought the power of speech and the Internet to their callers, Singapore Telecom is enabling their subscribers to remain connected at any time of day or night with InfoDial."

InfoDial runs on a platform from InterVoice-Brite (NASDAQ: INTV), the world's leader in call automation technology.

Continued Leadership in Voice Portal Market SpeechWorks is leading the industry by providing a range of deployment options and revenue-generating opportunities for voice portal businesses. Just last week, SpeechWorks introduced SpeechSpots, a revolutionary advertising concept that will drive the deployment of ad-supported speech services for dot.com and portal companies. In January 2000, SpeechWorks supported BellSouth's launch of the largest voice portal in the United States. Known as Info By Voice, this service is designed for BellSouth customers in the Atlanta region ( 404.633.TALK). In addition, SpeechWorks technology and products power voice portals in the Washington DC area (Audiopoint, 888.38.AUDIO) and in several vertical markets including restaurants (Foodline.com, 212.222.MENU).

Organizations worldwide rely on SpeechWorks to delight their callers and provide them with a level of service never before experienced over the phone. Complementing the self-service model of e-business, SpeechWorks speech recognition solutions, including the revolutionary SpeechSite, let consumers direct their calls, obtain information and complete transactions automatically, simply by speaking naturally over any phone, anytime.

SpeechWorks customers include the world's most sophisticated customer service innovators such as Continental Airlines, E*TRADE, FedEx/Nextlink, Hewlett-Packard, MapQuest.com, McKessonHBOC and United Airlines. The Company offers the SpeechWorks Here Guarantee, the industry's only program to ensure customer success.

Headquartered in Boston, Massachusetts, with offices worldwide, SpeechWorks is a privately held corporation with financing from Intel Corporation, The Intel64 Fund, SAP and venture capital firms. For additional information, call 617.428.4444 or visit http://www.speechworks.com.