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Industry: Email Alert RSS FeedMotorola and Interactive Enterprise Announce Global Marketing Partnership Agreement to Provide End-to-End Broadband Auto Provisioning and Mediation Solution - Will Speed Rapid Deployment of Broadband Services - Company Business and Marketing
Cambridge Telcom Report, May 1, 2000
Motorola Inc. (NYSE: MOT) Broadband Communications Sector and Interactive Enterprise Ltd. Tuesday announced a global marketing partnership agreement in which Motorola will market Interactive Enterprise's CONEXON provisioning and mediation software as part of Motorola's complete, end-to-end broadband solution.
This agreement is intended to produce full interoperability between Motorola's DOCSIS and Proprietary Cable Data System and Interactive Enterprise's CONEXON software product. In addition to joint marketing activities, the two companies will offer support for each other's product developments to provide customers with this complete solution.
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CONEXON enables the rapid deployment and management of data, Voice over Internet Protocol (VOIP), and interactive services. Specifically, it benefits MSOs by allowing their subscribers to self-install home devices and self- subscribe to their services. CONEXON can manage the customer interface via the Web, thereby potentially reducing truck-roll costs by over 40%. Customer satisfaction is increased, while demands on customer management representatives are reduced. In addition, significant savings can be achieved through the seamless management and integration of a wide range of disparate systems on a unified platform.
Based on open systems, scalable architecture, CONEXON meets the specific requirements for managing interactive service offerings. It provides plug- and-play interfaces into DOCSIS and proprietary cable modems, digital set-top terminals, network management systems, and operators' billing and customer management systems.
"The combination of both Motorola's and Interactive Enterprise's products and services will help MSOs quickly and easily offer advanced broadband services, such as high-speed data and VOIP, to their customer base," said Andrew J. Audet, General Manager, Infrastructure Products Division, Motorola's IP Network Systems. "Interactive Enterprise's CONEXON software is clearly the most comprehensive provisioning and mediation solution in the marketplace today. And it can provide dual support for or a migration path from Motorola's Cable Data Link Protocol (CDLP) to DOCSIS."
"According to recent research, the U.S. market for cable modem equipment is set to grow exponentially over the next three years," said Tom Higgins, Chief Executive Officer, Interactive Enterprise Ltd. "Interactive Enterprise is delighted to be working with Motorola, the technology and market leader in the cable modem infrastructure space, to achieve mass-market deployment of cable modems. It's key to the cable industry's strong position in the race for the broadband customer."
NC NumeriCABLE Motorola and Interactive Enterprise have jointly provided an end-to-end solution to NC NumeriCABLE, the second largest cable operator in France with 650,000 cable TV subscribers. NC NumeriCABLE recently launched its high-speed Internet service, AOL par NC NumeriCABLE, utilizing Motorola's cable head-end equipment and CyberSURFR cable modems. This service is providing NC NumeriCABLE subscribers with high-speed broadband access to all AOL services.
Interactive Enterprise's CONEXON manages the operational and technical processes associated with customer registration and management, cable modem set-up and provisioning, customer hotline support, and network device management.
"Interactive Enterprise's CONEXON software, along with Motorola's headend equipment, is providing us with an end-to-end solution that seamlessly integrates all aspects of providing an Internet service over the cable network," said Mr. Jean-Baptiste Leprince, Internet Project Manager, NC NumeriCABLE. "This solution is helping us provide our customers with the highest levels of service in both set-up and in ongoing usage of our high- speed Internet service."
Interactive Enterprise Ltd. Established in early 1998, Interactive Enterprise Ltd. is dedicated to creating value for Broadband Digital Operators by offering software products to enable the rapid deployment of new interactive services such as interactive television, high-speed Internet, and IP telephony. An Irish software company, Interactive Enterprise's management and software engineers provide a combination of expertise spanning cable TV, communications, software product, and software services industries. Interactive Enterprise has offices located in Dublin, Ireland, and Burlington, MA. For more information, visit www.iel.ie
Motorola, Inc. (NYSE: MOT) is a global leader in providing integrated communications solutions and embedded electronic solutions.
These include: -- Software-enhanced wireless telephone, two-way radio, messaging and satellite communications products and systems, as well as networking and Internet-access products, for consumers, network operators, and commercial, government and industrial customers.
-- Digital and analog systems and set-top terminals for broadband cable television operators.
-- Embedded semiconductor solutions for customers in the networking and computing, transportation, wireless communications and imaging and entertainment industries.
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