Gartner predicts a rise in online bill payment for 2003

Internet Business News, Feb 21, 2003

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Research and advisory company Gartner Inc has predicted that online bill payment in the US will rise 38% to 40m users in 2003.

Because of this the company has said that banks should make online bill payment applications top priority in order to remain competitive.

A recent Gartner survey of online adults found that 79% of all the respondents viewed their bills at a biller's site while just 10% viewed them through a bank consolidation service. This is reportedly down to the fact that consumers can find their bills easier and the service is free.

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