Business Services Industry
Zen Internet launches Apple Support Team
Internet Business News, July 15, 2005
INTERNET BUSINESS NEWS-(C)1995-2005 M2 COMMUNICATIONS LTD
A dedicated Apple Support Team of technical support consultants is to be launched on 1 August 2005 by Zen Internet, an Internet Services Provider.
Zen said the team will support people that use its Internet-based services on the Apple Mac Operating System (OS). It claimed the team will be able to advise on Internet applications, hardware, wireless set up and connectivity problems relating to Apple Macs. According to Zen, the team will have ongoing training to ensure they are up-to-date with new developments and releases.
Zen reported that the team has received training to support Mac OS X, Panther and OS X 10.4 (Tiger) and can also provide limited support for older versions of the operating system such as OS 9 and OS X 10.2 (Jaguar). Zen said it had opted to offer dedicated support for Apple Mac users after discovering the market is expanding at three times the rate of the PC market.
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