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Computer Technology Review, Sept, 2003 by Richard Harada
The power blackouts that hit the Northeast U.S., Canada and the U.K. this past August was a wake-up call to organizations of all sizes that solid data protection processes must be in place, not only to survive these events, but also to maintain a competitive advantage.
Executives and IT directors working for companies affected by the recent blackouts need to ask themselves a couple of questions. First, could they have gotten back up any quicker? Second, were any of our competitors back in business before us?
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Among the heroes of the recent blackouts are the IT staff at the New York Stock Exchange, which opened on time Friday, August 15, just a couple of hours after power was restored in lower Manhattan. The majority of the IT staff spent the entire night at the NYSE, unable to call home or connect with family and friends. Despite all the technology processes and disaster recovery plans, it was the people who made the difference. Thousands of professionals like those at the NYSE who ensure data is always protected are the people that contributed to the U.S., Canada and the U.K. getting through these events with remarkable little disruption. But of course, not all businesses were back in business as quickly as the NYSE.
Data protection and business continuance programs encompass any number of techniques, depending on the size and type of enterprise, the types of applications, the type of data being protected and the organization's expectations.
For example, the most effective measure to protect against power failure are Uninterruptible Power Supply (UPS) systems to provide time to shut down systems in an orderly fashion, and backup generators to provide electricity to essential systems such as medical equipment, air flow and water pumps. But a UPS is a very specific and short-term patch: only the most aggressive organizations can afford to have enough backup power to run their data centers through a day-long outage. UPS protection is just a part of a wide range data protection and business continuance program.
The ongoing threat of terrorism has led many companies in New York to set up mirrored data center sites (also called Remote Replication) in remote locations, such as New Jersey, to protect their data resources from potential terrorist attacks. But in the case of last month's power failure, these sites proved less adapted to maintain business continuity since the lights simultaneously went out in New York and New Jersey. Moreover, an unstable power supply can often corrupt data, and mirroring doesn't protect against corrupted data. If the primary data store becomes corrupted or erased, so does the mirror. And viruses present a similar danger of corruption of both primary and mirrored data. Remember, remote data replication is only one component of a deeper data protection strategy.
Backing up data to tape is the cornerstone of almost every data protection program. Tape provides fast data transfer performance, high capacity and reliable recovery at an extremely attractive cost. Implementation of established tape backup techniques allow a data center to be brought back to a known-good state, eliminating any corruption or viruses that may have affected the system. And in a true disaster recovery situation, the key to tape's use in a true disaster situation is the ability to remove it from the system and store it safely and inexpensively offsite and/or move it (and therefore your data set) to a new site if needed. Tape backup is also more immune to power outages than other technologies, such as disk systems, since backup operations are usually done late at night when network traffic and power demands are at their lowest.
Understanding Common Data Protection Strategies
As tape technology has evolved over its 50-year history, there are a number of sophisticated strategies IT staffs have found useful in building foundation for data protection and recovery.
Some organizations have incorporated a concept called tape pipelining that overcomes the latency problems that were associated with performing backups in a remote facility--even one that is hundreds or thousands of miles away from the primary system--by sending the data over standard IP-networks. Performing tape backups remotely eliminates the need to manually remove tapes from libraries and transport them to the remote facility, and at only a slightly higher cost than a local backup system.
In more sophisticated networks, where downtime is measured in millions of dollars, point-in-time-copy is a useful technique that delivers fast access to a data backup. When using the point-in-time strategy, backups occur more frequently than the traditional once-a-day backups. The data is typically staged to hard disk (prior to writing to tape) so recovery of lost data can be accomplished quickly. This requires a high-level of network bandwidth and a further duplication of storage resources (similar to mirroring). Therefore, point-in-time-copying is usually more appropriate for larger organizations that can make and sustain the significant strategic investment of maintaining frequent data backups throughout the day.
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