Office building stays connected - News Briefs

Communications News, Oct, 1999

The Miami Center in Miami, Fla., won the 1999 TOBY Award for "Office Building of the Year." A pre-eminent Class-A building, The Miami Center, as well as 600 other Class-A buildings in other major metropolitan areas, uses Intermedia Comactiv's local, long-distance, and Internet services and full-feature telephone systems services. The Center is equipped with Intermedia Comactiv's PBX supported with backup power from the building's generator. As a recipient of Intermedia's customer-first strategy, the Center is ensured that telephone services are up and running despite power failures, hurricanes, and tornadoes--even when their competitors' have failed.

Customers have stayed connected through hurricanes and tornados, so it was no surprise to Maggie Vassilaros, property manager of Miami Center via Crescent Real Estate Equities Limited, that one power failure affected approximately half of the building (over 14 floors) and interrupted telephone access for all non-Intermedia customers. "We are in the business of building, delivering, and maintaining the best telecommunications solutions for our customers. We are committed to keeping our service up and running regardless of circumstance," says Jim Henry, vice president of field operations for Intermedia Communications, headquartered in Tampa, Fla.

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