Methodology removes guesswork: a structured approach to selecting outsourcing partners reduces risk and improves ROI

Communications News,  August, 2003  by Andrew Anderson

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Implementing repeatable vendor selection process. Selection initiatives will change constantly, but uniform selection methodology should be constant. Vendor selection in compressed time periods will be an ongoing issue for most organizations. Organizations that employ a proven selection methodology to help managers choose the right partner will realize a number of key benefits, including lower implementation and ongoing maintenance costs, generally reduced project risk, and more efficient business processes.

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Anderson is with Robbins-Gioia LLC, a program management consultancy in Alexandria, Va.

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