Communications News

View more issues:

Articles in Nov, 1992 issue of Communications News

• Pontiac customer service is marketing opportunity - Pontiac Assistance Centers' toll-free phone lines
  by Charlene Curry
• LAN revolutionized data handling at Army's Tank Command - local area networks
  by Kevin Tanzillo
• LAN fax speeds environmental response - Dept of Environmental Protection and Energy response time - Local Area Networks
• Behind-scenes testing keeps ISDN in line and running smoothly - Integrated Services Digital Network - ISDN standardization testing - ISDN Forum - Column
  by Kevin Tanzillo
• Industry prepares for global marketing - telecommunications industry - Netcomm Update - Column
  by Morris Edwards
• D.F. King & Co. leverages call center technology - largest U.S. independent financial communications/security holder solicitation firm - contacting shareholders during proxy contests - Local Area Networks
• Toll fraud becomes top priority of associations - detection and prevention of telephone toll fraud - On Associations - Column
  by Roger Underwood
• Is a hacker hovering in your horoscope? - Communications Management - Column
  by Paul Kirvan
• UCLA computers replace traditional film, speed diagnoses - University of California at Los Angeles medical school's use of filmless imaging - Health Care
• California medical center cures ailing communications - implementation of telecommunications system at UC Davis Medical Center - voice mail
  by Brad Whitcomb
• How Hertz makes its call center #1
  by Curt Harler
• Calgary's Gimbel eyes personalized phone response - Calgary, Canada, Gimbel Eye Centre - telecommunications system
• Voteline provides election year solution for newspaper - Cityline system combines computers and touchtone phones for accessing information - Audiotex