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Articles in Nov, 1992 issue of Communications News
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Pontiac customer service is marketing opportunity - Pontiac Assistance Centers' toll-free phone lines
by Charlene Curry -
LAN revolutionized data handling at Army's Tank Command - local area networks
by Kevin Tanzillo - LAN fax speeds environmental response - Dept of Environmental Protection and Energy response time - Local Area Networks
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Behind-scenes testing keeps ISDN in line and running smoothly - Integrated Services Digital Network - ISDN standardization testing - ISDN Forum - Column
by Kevin Tanzillo -
Industry prepares for global marketing - telecommunications industry - Netcomm Update - Column
by Morris Edwards - D.F. King & Co. leverages call center technology - largest U.S. independent financial communications/security holder solicitation firm - contacting shareholders during proxy contests - Local Area Networks
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Toll fraud becomes top priority of associations - detection and prevention of telephone toll fraud - On Associations - Column
by Roger Underwood -
Is a hacker hovering in your horoscope? - Communications Management - Column
by Paul Kirvan - UCLA computers replace traditional film, speed diagnoses - University of California at Los Angeles medical school's use of filmless imaging - Health Care
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California medical center cures ailing communications - implementation of telecommunications system at UC Davis Medical Center - voice mail
by Brad Whitcomb -
How Hertz makes its call center #1
by Curt Harler - Calgary's Gimbel eyes personalized phone response - Calgary, Canada, Gimbel Eye Centre - telecommunications system
- Voteline provides election year solution for newspaper - Cityline system combines computers and touchtone phones for accessing information - Audiotex
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