Communications News

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Articles in Sept, 1993 issue of Communications News

• Move to digital means money in this bank - Branch Banking and Trust Company moves to a digital network from an analog network using Racal-Datacom Omnimux 9000 T1
• Southern Credit cuts lookup costs $14,000 a year - Southern Credit Clearing - DirectoryNet Inc.'s Electronic White Pages
  by Ken Foster, Jr.
• Countrywide improves its mortgage service - Countrywide Funding Corp. installs VMX Integrated Voice Processing
• Interactive education through microwave - Microwave Networks
  by Brent Shaefer
• Software designed for paperless office - Netcomm Update - Column
  by Morris Edwards
• Banking can be as easy as ordering pizza - Toronto Dominion Bank's TD Bankline banking by telephone
• Clients get quick help at N.Y. Labor Dept - AT and T's Conversant Voice Information System
  by Bob Clark
• TAC talks vendor relations; ISLUA meets - Telecommunications Associations Council overview of annual meeting; International SL-1 Users Association; On Associations - Column
  by Roger Underwood
• Stupid terms we love to hate - Communications Management - discourse on business lexicon - Column
  by Paul Kirvan
• Comex automates reporting with handheld units on wireless LAN - Commodity Exchange Inc - Granite Communications Inc.'s Price Reporting System VP5
• Fidelity management call center networks ACDs nationwide - Fidelity Investments networks automatic call distributors
• Voice processing speeds Sacramento customer service - County of Sacramento, CA; Octel Communications Corp.'s interactive voice processing
  by Eva Ware
• Lessons you learn when you offer ISDN for free - ISDN Forum - BellSouth Corp.; Integrated Services Digital Network - Column
  by Kevin Tanzillo