Manufacturing Industry
Continental settles discrimination charges
Airline Industry Information, March 30, 2000
AIRLINE INDUSTRY INFORMATION-(C)1997-2000 M2 COMMUNICATIONS LTD
Continental Airlines has agreed to pay a fine of USD50,000 to settle charges of discrimination against disabled passengers.
The charges were filed by the US Department of Transportation in August 1999 following a series of complaints that wheelchair-dependent passengers had not been given adequate assistance or had been left for long periods on board aircraft or in the airport terminal.
A Continental spokesman said the airline maintained that there was no pattern of discrimination but had agreed to settle the case in order to avoid pursuing costly litigation.
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