United Airlines and Delta Air Lines enhance interline e-ticketing system

Airline Industry Information, July 31, 2002

AIRLINE INDUSTRY INFORMATION-(C)1997-2002 M2 COMMUNICATIONS LTD

United Airlines and Delta Air Lines have enhanced their interline electronic ticketing services, to enable customers to use one ticket for travel on both carriers.

The agreement, to be launched on 14 August 2002, allows customers to use a single electronic ticket when their itineraries include travel on both airlines, thus providing a more seamless travel experience.

Customers will also be able to re-book a flight from one airline to the other, without having to convert their electronic ticket to paper, as the interline electronic ticketing system allows both airlines to access each other's reservation systems.

United Airlines can also issue interline electronic tickets for travel with American Airlines, Air Canada, Continental Airlines and Northwest Airlines.

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