Manufacturing Industry
Delta Air Lines introduces customer profiles for faster online ticket purchases
Airline Industry Information, Oct 22, 2002
AIRLINE INDUSTRY INFORMATION-(C)1997-2002 M2 COMMUNICATIONS LTD
Delta Air Lines is enabling its customers to streamline the process of purchasing a ticket online at http://www.delta.com by storing profile information.
The new tool also enables SkyMiles members to manage travel preferences, purchase information and other details for quick travel planning. The stored information automatically enters required details when SkyMiles members log on to the web site, thus reducing the time taken to process a purchase.
Customers can also store up to three mailing addresses, five e-mail addresses, five telephone numbers and four credit card numbers.
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